Why calling

some keywords.. para hindi mo na need makinig ng pagkahaba habang calls :D pero tip ko lng pag d mo magets refresh mo nlng

Why calling 

currently pays 1.5 - 1.9 ¢ per completed task

Live conversation about procedures / insurance / pricing / potential new appointment

v do you accept?

v how much?

v i want to make an appo (kahit new or current patient)

v referral

v meron akong appointment nung 1970 paxenxa kung d ako sumipot.. pede bang reschedule ngayung 2015?

» 

» kung napakinggan mo na tong keyword wag ka magdalawang isip na ifast forward agad sa dulo, at pag nkausap nya si disired person or sbhin nten nka2long sa kanya.. tag na agad

Live conversation about an existing appointment

v meron akong appointment pero nkalimutan ko ung "oras" "lugar" or "schedule"

v meron akong appointment bukas pero need ko ireschedule..

» 

» kung napakinggan mo na tong keyword wag ka magdalawang isip na ifast forward agad sa dulo, at pag nkausap nya si disired person or sbhin nten nka2long sa kanya.. tag na agad

Live conversation about an unrelated topic (vendor, personal)

v nagkakamustahan lang at tingin mong hindi patient ung tumawag

v payments or bill

v business to another business and not a patient calling. (nakalagay na po to sa overview..)

• No live conversation / wrong number / nobody there

v eto ung bonus round madalas to sa wc.. dba dulo agad pagtpos mong mpakinggan ung agent? pag nag leave ng ng message sa minions man oh sa tao tag mo na to..

v pag panay minions lng narinig mo..

.
No live conversation / wrong number / nobody there..

• Select this option if the caller is placed on hold and left on hold.
• Select this option if the caller reaches voicemail and leaves a message.
• Select this option if the caller reaches voicemail but does not leave a message.
• Select this option if the caller reaches the voicemail recording, but the recording cuts off before he caller can leave a message.
• Select this option if the caller has the wrong number.
• Select this option if the caller reaches voicemail, but the mailbox is full.
• Select this option if the call is never picked up by the service department or shop.
• Select this option if the service shop/department answers, but the caller is not on the other end of the call.
• Select this option if the caller did not reach the desired person, and instead left a message with a live person.
• Select this option if the caller did not reach the desired person and declined to leave a message with a live person.
• Select this option if the caller hangs up during the bridge greeting.
• Select this option if all you can hear are fax machine sounds or other similar noises.
• Select this option if the call connection is lost before the caller is able to share contact information.
• Select this option if the call is a spam call.

.

.

hindi ko sinasabeng perpekto tong guide maski ako nagkakaaudit tao lang po! ..may mga calls kasing mahirap itag..:D

Inventory discussion+

some keywords.. para hindi mo na need makinig ng pagkahaba habang calls :D pero tip ko lng pag d mo magets refresh mo nlng

Inventory discussion+ 

currently pays 2 - 2.6 ¢ per completed task  

.
"Yes"
-car online
-new or used cars department
-trade in my car
-may i speak internet sales
-buy a car
-type of a car.. exaple "maxda 2017,big truck"
-stock number
-test drive
..
"Not Inventory: service or parts "
-service
-parts
-recall
-key (susi ng kotse)
-oil change
..
"Not inventory: call related to finance or payments of a currently owned car"
-re finance a car
-i bought a car 3 weeks ago. and my bank have a blah blah blah
..
"Not inventory: general conversation or dealer trade "
-tags
-plates
-warranty
-rent/rental department
-just asking for hours/time (gang matapos un lng ang convo)
-vin number
-salesman to salesman convo
-call na d matukoy kung service or inventory pero may appointment
..
"Caller never connected to a live, qualified agent (sa DULO ng call)"
-voicemail
-left on hold
-ok ill give her/him the message
-she's/he's off today can i take your message?
.
.
.
.
note : pag sinbe ng caller "may i speak to salesman? as in salesman lng or sales supervisor.. pde sagot dun yes, not invent or service.. pakinggan mo nlng mabuti.. minsan lng yun

Inbound

ngayun tapos kna mag register at sa umpisa may dalawa kang pag pipilian
 "INBOUND (1.2 - 1.5 ¢ per completed task) " at "OUTBOUND (0.7 - 0.9 ¢ per completed task)"
recommended ko eh mag inbound ka nlng, dahil sa outbound maliit lng bigay..
at bukod dun sa inbound mo mapapalabas ung magagandang category pag nka 50calls kana..
pero dapat maintain mo ung accuracy 90 - 100%.. kaya wag magmamadali ha? kasi pag mali ka penalized ka ng doble ng kita sa isang call..
eto nga pala ung mga impotanteng cats mapapalabas mo sa inbound..

Why Calling: Service 

currently pays 1.7 - 2.2 ¢ per completed task   

Why calling 

currently pays 1.5 - 1.9 ¢ per completed task

Appt booked 

currently pays 1.5 - 1.9 ¢ per completed task

Home Service Booked 

currently pays 2.1 - 2.7 ¢ per completed task

Handled by

currently pays 2 ¢ per completed task

Reason not connected 

currently pays 1.7 - 2.2 ¢ per completed task

New or current patient/client/customer 

currently pays 2.1 - 2.7 ¢ per completed task

Inventory discussion+ 

currently pays 2 - 2.6 ¢ per completed task 

makinig kna muna ng mga 1 - 100 calls bago nten simulan ung skip tricks :D para d ka malito ok?
so tapos kna game..
sa call dulo agad "eto ung tricks 5 to 10secs tag"
NOT CONNECTED ANG TAG :
pag nag live lng ng message sa agent..
un tipong ganto maririnig mo "I'd like to leave (him/her) a message" or mismong agent na nagsbe..



CONNECTED ANG TAG :

pag tingin mong ok ung conve nila at natulungan naman ng agent ang caller...
ska mo hanapin ung tone ng boses nya sa 10, 29, at 1min,, un lng<br>

example :
sa "11secs" una mong narinig ung greetings ng certified agent.. sa 11-29secs mo itatag dapat..



1-1.5$ ako dito per hour nung newbie palang ako :) november 6, 2015 ako nagsimula at 3months akong tambay dito hanggang sa ma perfect ko hehe.. un lang

Verify your Paypal account using RCBC Mercury Drug My Wallet Visa Card

If you want for a more cheaper and faster way to verify your Paypal account you may choose to open and/or apply for RCBC Mercury Drug My Wallet Visa Card.This is the newest VIsa card type of RCBC. Please refer to the picture above to see how it looks like. RCBC will only charge you 10pesos for applying for the said card. But you still need to deposit not less than 120pesos for Paypal verification. Again, Paypal only deducts 101pesos for verification. Overall, you just only need 130pesos to have a RCBC Mercury Drug My Wallet Visa Card.

There are three types of RCBC My Wallet Visa card (if I'm not mistaken). The black one, the blue one and the last one is silver which is the MERCURY DRUG My Wallet Visa card.

 As I've said the VISA card that we need for Paypal verification is theMERCURY DRUG My Wallet Visa Card since other cards were not recognized by Paypal. So be sure to emphasize to the staff of the bank the type of card you need. Here are the steps on applying for the said card:

1.Prepare and bring 1 valid ID and photocopy of it. One copy is enough. This is the only requirement you need. Be sure that your signature in your ID is clear and the ID is not yet expired. Here are the list of Valid ID's they accept:

• Passport
• Driver’s License
• Professional Regulation Commission (PRC) ID
• National Bureau of Investigation (NBI) Clearance
• Police Clearance
• Postal ID
• Voter’s ID
• Barangay Certification
• Government Service Insurance System (GSIS) e-Card
• Social Security System (SSS) Card
• Senior Citizen Card
• Overseas Workers Welfare Administration (OWWA) ID
• OFW ID
• Seaman’s Book
• Alien Certificate of Registration / Immigrant Certificate of Registration
• Government Office and GOCC ID / Armed Forces of the Philippines (AFP) ID / Home Development Mutual Fund (HDMF) ID
• Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
• Department of Social Welfare and Development (DSWD) Certification
• Integrated Bar of the Philippines ID
• Company IDs issued by private entities or institutions registered with or supervised or regulated either by the BSP, SEC, or Insurance Commission

2. After preparing your ID you may go now to the nearest RCBC COMMERCIALbank in your place. Note: RCBC like BPI has Commercial bank and Savings bank. Go to the Commercial one since RCBC Savings bank does not issue Mercury Drug My Wallet Visa Card. They haven't launched it yet in the said bank.

3. Present your valid ID and photocopy of it to the staff. You will be given an application form. Fill it up. Don't forget to write your email address because you will need it later on.

4. Prepare your 160pesos and you're done. The card will be given to you after some minutes of processing. The card will be activated the same day. You may also ask the staff for the time of activation. You may check it if it's already activated by inquiring your balance at http://www.bancnetonline.com/cardholder.html

You are now ready to verify your Paypal account.

Part B: How to Verify Your Paypal Account Using the Rcbc Mercury Drug My Wallet Visa Card

1. Log in to your Paypal account.

2. Click "Get Verified" below your name on the "My Account" section. Please see the picture below for reference.

3. Next you will need to fill up some important details regarding your Visa card. Be sure that all information you entered is right (correct spelling and digits).

a. Enter your first name that appears in your Visa card.

b. Select Visa as a card type.

c. Input your 16-digit card number located in front of your card.

d. Enter the expiration date of your card. It can also be seen in front of your Visa card.

e. Enter your card's Security code. This is the 3-digit number located at the back of yourcard. The click Continue.

NOTE: Be sure that the billing address indicated in your Paypal account is the same with the billing address in your Mercury drug My Wallet Visa card. Otherwise, your Paypal would not be verified.

You may check your balance and notice that there's a deduction made. This will be refunded after the last step. The last step for you to verify your Paypal account is to provide the 4-digit unique code sent by Paypal on your account statement. Since this transaction is not accessible online you will need to contact RCBC to get your code. (I know, this is the hassle part) You may contact them in three ways.

If you're in a hurry to verify your Paypal account you may try the first two ways.

a. For PLDT lines users you may try their Domestic Toll Free at 1 - 800 - 10000 - 7222

b. You may also contact them at +632 877 RCBC (877 7222) (available 24/7)

If you are willing to wait and for practical way, you may email them atcustomercontact@rcbc.com

Here is the example of the letter:

To customercontact@rcbc.com

Full Name: Juan Dela Cruz 16-digit Card number: 1234 5678 9101 1121Issuing branch: RCBC Commercial Bank Branch Manila Birth date: December 25, 1984 Phone No.: (02) 410- 1234 Mobile Phone No: 09221235678 Address: (your complete address)Date of linking card with PayPal: The date of verification of Paypal Email Address indicated during account opening: (I told you this is important so be sure to indicate it on opening your Visa Card)

Hi, Good Day! Can I ask for the 4-digit code sent by Paypal in my statement of account. Thank you. 

Regards,
John Hans

Wait for 12 to 24 hours for their response. In my case it takes 12 hours before I received their response.

After you get the 4-digit code, go back and log in to Paypal again. Click the "Get Verified" and from there input the 4-digit code and there you are. Your Paypal account has been successfully verified. You can now withdraw your balance to your preferred bank account as well as send payment to other Paypal account holders.

How to Verify My Paypal Account Using GCash Mastercard

I assume that you already have a Paypal account and your problem is only how to verify it using GCash Mastercard. 

Before you continue, please do a double checking if the following requirements are met for the verification process to go through.

• 150 pesos balance in your GCash account
• Your card has been linked to a GCash-registered SIM
• Your account has been KYC'ed

If the requirements above are met, then please follow the steps below to start your Paypal verification process.

1. Log on to Paypal then click 'My Paypal'.

2. In 'My Account', click 'Get Verified'.



3. Enter your GCash Mastercard details. Click 'Continue'. The CSC is the 3digit number found at the back of your card.

4. Your 4-digit code has been requested and you are charged 100 pesos for the transaction. You will also receive an SMS from GCash about the Paypal transaction. Wait for 2-3 days to generate your 4-DIGIT Paypal code.

5. It's been 3 days and by now, your 4-digit Paypal code has been generated. It's time to contact GCash. Open your email, the one you use in Paypal, and compose a message similar to this:

In the SUBJECT line, write this: GCash Mastercard Paypal Expuse Code Request

And in the body of the letter, write something like this:
________________________________________________
Hello GCash,
Please provide me my 4-DIGIT VERIFICATION CODE from Paypal.
Mobile Number Linked: (your 11-digit mobile#)
GCash Mastercard #: (your 16-digit GCash Mastercard#)

Thanks in advance.

Respectly yours,
YOUR NAME HERE 

 SEND IT TO: gcashinquiries@globe.com.ph
__________________________________________________
And then wait for GCASH reply. I got mine three (3) hours after I sent the message. The reply would be like this:
__________________________________________________

Hi Mam Maria,

Good Morning!

Please be informed that your 4-digit Paypal Verification Code has already been generated.

Here is your Paypal code: 1234

Many Thanks!

__________________________________________________

6. OK. Now you have your 4-digit Paypal code. Log on to Paypal now, and click 'Get Verified'. 

7.  After clicking it, you will see a pop-up screen like this. Enter your Paypal code you got from the email and click 'Confirm Card'.

8. Then you see a confirmation like this:

Congratulation! You have successfully verified your Paypal using GCash Mastercard. :-) The 100 pesos Paypal has deducted from your account will be refunded within 24 hours and it will reflect into your Paypal balance.

If you go back to 'My Account', you will notice that the ' Get verified' link before now becomes 'Verified'. And if you click the 'Verified' link, you will see this:

credits sa nkadiskubre :D

How To Verify Paypal Account Using Paymaya Virtual Debit Card

Ito yung pinaka madaling paraan para i verify ang iyong PAYPAL ACCOUNT using PAYMAYA VIRTUAL DEBIT CARD

1. Download PAYMAYA apps on ANDROID or IOS

2. Register an account on PAYMAYA using your mobile number, make sure that the account information is the same on your account on paypal.

3. Now go to 7 eleven and load up your PAYMAYA DEBIT CARD, click e-coin choose paymaya type the mobile number that you use on paymaya then type the desired amount click ok, thats it go to the counter and pay then get the receipt.

4. Its time to verify your paypal, MAKE SURE THAT THE ACCOUNT INFO ON YOUR PAYPAL IS THE SAME ON YOUR ACCOUNT INFO ON PAYMAYA, copy the PAYMAYA VISA card number, VALID THRU, CVV2 on your PAYPAL. After that you will received a sms notification form PAYMAYA.


5. After a successful verification PAYPAL will deduct 1 dollar to your PAYMAYA DEBIT CARD but within a day it will be refunded.

6. Now you can transfer your PAYPAL BALANCE on your PAYMAYA, you can used your paymaya to buy SPOTIFY PREMIUM FOR 3 MONTHS for P9 YAHOO, then buy legit APPS and GAMES on appstore and playstore.

7. PAYPAL deduct 1 dollar on PAYMAYA which is equivalent to P 47.71 but on SMARTMONEY PAYPAL deduct P 100. 



HOW TO LOAD PAYMAYA USING SMARTMONEY

1. Go to the Smart Money SIM Menu
2. Select Transfers
3. Select Others
4. Enter 8877+Mobile Number of the PayMaya load-up recipient. (ex. 88779181234567). 
5. Enter an Amount, your WPIN, and Send.

(credits to owner)